Products
& Solutions
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Rackspace provides the world-class infrastructure necessary
to keep your servers up and running uninterrupted
around the clock. Rackspace has three Data Centres in
London which are all engineered with fully redundant
connectivity, power and HVAC to avoid any single point
of failure, and staffed 24 / 7 by highly trained technical
support staff. Security of your mission critical Internet
operations is of paramount importance. Multiple levels of
security are employed to ensure that only data centre
Operations Engineers are physically allowed near your
routers, switches and servers.
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RealTech Solutions chose Rackspace as their trusted
partner, as they are completely focused on and experienced
in managed hosting. Every system and process at
Rackspace was built exclusively for delivering a reliable
and secure service, with support staff highly trained for
supporting complex hosting environments.
Customers benefit from this partnership in a number of ways: In terms of RealSaaS, ISV’s can dramatically
reduce their development costs, add additional recurring revenue and help their clients’ save IT
infrastructure costs as well as giving total flexibility to use their software applications anywhere, anytime.
At the same time, customers benefit from Rackspace's award winning and unbeatable level of
customer service, Fanatical Support®. Rackspace employees are available 24/7/365 to meet and
exceed RealTech's expectations, meaning fast responses to critical issues, unlimited technical phone support,
access to their huge online knowledgebase, guaranteed 100% network uptime and many other
business-critical support features.